Accessibility Statement

This accessibility statement applies to https://www.visitbridgend.co.uk/

This website is run by Bridgend County Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without thetext spilling off the screen
• navigate most of the website  using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is:

We know some parts of this website are not fully accessible:

• Some older PDFs are not fully accessible.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

tourism@bridgend.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

tourism@bridgend.gov.uk

We’ll consider your request and get back to you in 15 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the PublicSector Bodies (Websites and Mobile Applications) (No. 2) AccessibilityRegulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Bridgend County Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. 

Non-accessible content

Some PDF documents published on this website after 23 September 2018 are not fully accessible.

For example, some PDFs:

• are not fully tagged for use with screen readers
• may have an incorrect reading order
• may not be fully navigable using a keyboard

This means the content may not meet WCAG 2.2 success criteria 1.3.1 (Info and Relationships), 2.1.1 (Keyboard), and 4.1.2 (Name, Role, Value).

We are working to remediate these documents and ensure all newly published PDFs are fully accessible.

We intend to fix these issues by September 2026.

If you need information from any of these PDFs in an accessible format, please contact us at tourism@bridgend.gov.uk

Content not within the scope of the accessibility regulations

• The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential  to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared 28 October 2025.

The statement was last reviewed 01 December 2025.

We test the website using automated tools such as Axe DevTools, alongside manual checks including keyboard navigation.

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